DEPARTMENT : FINANCE
DIVISION : INCOME – CREDIT CONTROL
POSITION : CLERK GRADE III – KEMPTON PARK
SALARY : LEVEL X 15 (R94 344-00 TO R 102 96-00) PER ANNUM

MINIMUM REQUIREMENTS:

• Grade 12 – with Accounting as a subject
• Computer literacy
• Communication skills
• Mathematical or financial qualification will be a recommendation

CORE RESPONSIBILITIES:

• Attend to public credit control matters via telephone, over the counter and electronic means.
• Arrange for reconnection after payment and/or arrangement where electricity was erroneously disconnected.
• Arrange with debtors for extension of payment on request by client and capture on the system.
• E-mail disconnection information resulting from non-payment to the Electricity Department where necessary.
• Print/fax copies of account to consumer when requested.
• Prepare journal of interest on account, final notice fees and disconnection fees when applicable.
• Collect credit control print outs from data to proceed with disconnection of electricity.
• Handle correspondence/faxes regarding credit control received from public and attorneys.
• File credit control correspondence/arrangements.
• Compile detailed statements to discuss with debtors and interview public in regard to Credit Control matters not clear to the client.
• Attend to deposit counter to open new consumer accounts on the system
• Complete final reading on request by client.